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Medical Office Administration Training Program

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Become an Essential Part of the Healthcare Team

Healthcare offices rely on organized, detail-oriented professionals to keep patient communication, scheduling, records, and administrative workflows running smoothly. If you are interested in working in a medical office, clinic, physician’s office, or healthcare facility, Interactive College of Technology offers training designed to help you build the skills employers are looking for.

The Medical Office Administration program prepares students for the day-to-day responsibilities of a healthcare office, including patient interaction, scheduling, compliance, and billing support. Students also complete a 135-hour externship in a real healthcare setting, gaining valuable hands-on experience before graduation.

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What You'll Learn

Students develop a combination of administrative, technical, and communication skills used in healthcare environments.

Medical billing and coding fundamentals
Patient communication and front-office procedures
CPR and basic first aid
Appointment scheduling and office workflow support
HIPAA, OSHA, and healthcare compliance awareness
Microsoft Office applications, including Word and Excel
Medical terminology, law, and ethics

Certification Preparation

This program prepares students for industry-recognized certifications that can support career readiness in medical office roles.

Certified Medical Administrative Assistant (CMAA)
Certified Electronic Health Records Specialist (CEHRS)

In addition to certification preparation, students gain experience with electronic health records, insurance billing processes, and administrative procedures used in modern healthcare offices.

Hands-On Experience

Students complete a 135-hour externship in a real healthcare setting. This experience allows students to apply classroom learning, observe medical office operations, and build confidence working in a professional environment before entering the workforce.

Career Opportunities

Graduates of the program may pursue entry-level roles such as:

Medical Receptionist
Front Desk Coordinator
Patient Services Representative
Medical Office Support Specialist

Why Choose ICT for Medical Office Administration Training?

ICT combines healthcare administration training with real-world experience so students can prepare for entry-level medical office careers with confidence. The program focuses on practical office responsibilities, industry expectations, and certification preparation that can strengthen your resume.

Industry-recognized certifications

Certification-focused training helps students build credibility with employers and demonstrate readiness for medical office roles.

CMAA & CEHRS certifications

Students receive preparation for the CMAA and CEHRS credentials, which support administrative and electronic health records responsibilities in modern healthcare settings.

Insurance coding & billing

Coursework introduces students to insurance coding and billing concepts that support patient records, office workflow, and reimbursement processes.

135 hours of work experience in a real-world setting

The program includes a 135-hour externship in an actual healthcare facility so students can gain hands-on experience before entering the workforce.

Career Support That Lasts

ICT offers Lifetime Career Placement Support to help students pursue job opportunities after graduation. Each campus has a Career Assistance Coordinator who can assist with job search preparation and placement.

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From High School Diploma to a Career

No plan? No problem. ICT supports students throughout their training journey with guidance from admissions, financial planning assistance, and academic support. Day and evening classes are available to help you balance school with work and personal responsibilities.

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