What is bilingual administrative support and why is it on the rise

What is Bilingual Administrative Support and why is it on the rise?

With Hispanics making up the second largest ethnic group in the U.S., the need for bilingual employees in the workplace is growing at a rapid pace. And when you consider that out of the more than 60.48 million individuals of Latin American descent, only 25,626,084 reported being able to speak English “very well”, it’s easy to understand why. In fact, according to the Bureau of Labor Statistics, jobs for translators and interpreters are predicted to increase by as much as 20% by 2029. It’s safe to say that a significant portion of those jobs will include Bilingual Administrative Support professionals, who are fluent in both Spanish and English.

What Does a Bilingual Administrative Support Professional Do?

Regardless of the industry, most businesses rely on skilled office administrators to function on a daily basis. Typical duties might include filing, scheduling appointments, providing customer service and client communication over the phone or via email, typing correspondence and other clerical or administrative tasks. Many administrative roles also involve working on a computer in various software platforms such as Microsoft Word and Excel. But more and more employers are seeking to hire Bilingual Office Administrators to meet the needs of their Spanish speaking clients who may not speak English or speak English well.

Having bilingual administrative support is particularly important in areas with a dense Hispanic population and for businesses where clear communication is essential. Medical offices, law practices, schools, government agencies and more – all rely on the skills of individuals who are fluent in both English and Spanish to clearly convey critical information to non-English speakers.

Benefits of Becoming a Bilingual Office Administrator

  • Your bilingual status can give you an edge against the competition.
  • High demand means more potential job opportunities in more industries.
  • Skills you can take virtually anywhere.
  • You already have a great foundation to build on.

Being bilingual already makes you versatile. You can put your language skills to work for you and find employment in so many different roles including –

  • General Office Clerk
  • Administrative Assistant
  • File Clerk
  • Clerk Typist
  • Secretary
  • Executive Secretary
  • Transcriptionist
  • Office Helper
  • Bookkeeper
  • Computer Operator
  • Customer Service Representative

What Kind of Training Do I Need?

If you’re already fluent in Spanish and English, you’ve got a head start on becoming a Bilingual Office Administrator. And while every business may have different training or certification requirements, you’ll need to acquire the core technical training you need to perform typical administrative duties. This could include training in commonly used software platforms such as Microsoft Office, computer training, multi-line phones and more. If you’re interested in exploring a future as a Bilingual Office Administrator, a great place to start is by checking out the Bilingual Administrative Support Program at Interactive College of Technology. (ICT) With supportive instructors who are invested in your success, a 135-hour externship in a real-world setting and industry recognized Microsoft Office Specialist Certification, ICT’s Bilingual Administrative Support Program also offers Lifetime Career Placement Assistance – whenever you need it. Contact us today for more information or complete the online form below and one of our dedicated admissions representatives will contact you. 

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